FAQs
clients

What is Findie?

Findie is a creative platform that connects global teams with top freelance creatives from Latin America.

How does Findie work?

Choose the plan that fits your needs—Projects+, Mediator, or Studio. Submit your brief, and we'll match you with curated freelance talent. Manage everything seamlessly through our platform.

What services can I get through Findie?

We specialize in branding, motion design, illustration, and more. Depending on your plan, you'll have access to individual freelancers or a dedicated creative team.

How do Findie's plans differ: Projects+, Mediator, and Studio?
  • Projects+: One-off projects with custom quotes.
  • Mediator: A scoped engagement that includes a Creative Account Manager and one or more freelancers, tailored to your project needs.
  • Studio: A comprehensive creative team on a monthly subscription.
  • Can I change plans later?

    Yes, you can upgrade or downgrade your plan as your needs change.

    How does Findie select its freelancers?

    Only 2 out of 10 applicants pass our rigorous selection process, ensuring top-tier talent.

    Can I pick my freelancer?

    In Projects+, you can review and select from proposals. In Mediator and Studio plans, we assign the best-suited talent based on your needs.

    What if I'm unhappy with the work I receive?

    We offer a quality guarantee. If you're not satisfied, we'll work with you to make it right, including replacing the talent if necessary.

    How do I send a project brief?

    After choosing a plan, you’ll receive guidance from the Findie team to share your brief and start your project.

    Who will manage my project?
    • Projects+: You manage the project directly with the freelancer.
    • Mediator and Studio: A dedicated Creative Account Manager oversees your creative process and coordinates with the assigned team.
    How do I talk to the Findie team?

    Your Creative Account Manager will coordinate the communication flow and keep you updated throughout the project.For Projects+, you'll coordinate directly with your assigned freelancer via the agreed channel.

    How does payment work on Findie?

    Payments are processed through our platform. For Projects+, payments are milestone-based. For subscription plans, billing occurs monthly.

    What payment methods can I use?

    We accept Paypal and bank transfers (only for Chilean clients).

    Do I need to sign a contract?

    There’s no custom-signed contract. Each project or plan includes clear terms and deliverables directly within the platform. You’ll soon be able to download a PDF copy for your records.

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