FAQs
clients

What is Findie?

Findie is a creative platform that connects global teams with top freelance creatives from Latin America.

How does Findie work?

Choose the plan that fits your needs—Projects+, Mediator, or Studio. Submit your brief, and we'll match you with curated freelance talent. Manage everything seamlessly through our platform.

What services does Findie offer?

We specialize in branding, motion design, illustration, and more. Depending on your plan, you'll have access to individual freelancers or a dedicated creative team.

What are the differences between Projects+, Mediator, and Studio?
  • Projects+: One-off projects with custom quotes.
  • Mediator: A scoped engagement that includes a Creative Account Manager and one or more freelancers, tailored to your project needs.
  • Studio: A comprehensive creative team on a monthly subscription.
  • Can I switch plans later?

    Yes, you can upgrade or downgrade your plan as your needs change.

    How does Findie vet its freelancers?

    Only 2 out of 10 applicants pass our rigorous selection process, ensuring top-tier talent.

    Can I choose the freelancer I work with?

    In Projects+, you can review and select from proposals. In Mediator and Studio plans, we assign the best-suited talent based on your needs.

    What if I'm not satisfied with the work?

    We offer a quality guarantee. If you're not satisfied, we'll work with you to make it right, including replacing the talent if necessary.

    How do I submit a project brief?

    After choosing a plan, you’ll receive guidance from the Findie team to share your brief and start your project.

    Who manages my projects?
    • Projects+: You manage the project directly with the freelancer.
    • Mediator and Studio: A dedicated Creative Account Manager oversees your creative process and coordinates with the assigned team.
    How will I communicate with the team?

    Your Creative Account Manager will coordinate the communication flow and keep you updated throughout the project.For Projects+, you'll coordinate directly with your assigned freelancer via the agreed channel.

    How are payments handled?

    Payments are processed through our platform. For Projects+, payments are milestone-based. For subscription plans, billing occurs monthly.

    What payment methods are accepted?

    We accept Paypal and bank transfers (only for Chilean clients).

    Is there a contract involved?

    There’s no custom-signed contract. Each project or plan includes clear terms and deliverables directly within the platform. You’ll soon be able to download a PDF copy for your records.

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